At tayahot, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have as a registered player in the Philippines. Please read this page carefully before creating an account.
Last updated: 2025. Applies to all tayahot players registered in the Philippines.
When you register on tayahot, we collect your full legal name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and comply with applicable Philippine regulations. We may also ask for a government-issued ID during the verification process to confirm the accuracy of the details you have provided. Your personal details are stored securely and are never shared with third parties for marketing purposes. Providing accurate information is your responsibility, and any false details may result in account suspension.
To process deposits and withdrawals in Philippine pesos, tayahot collects payment-related information such as your preferred payment method, transaction reference numbers, and account details associated with your chosen payment channel. We do not store full card numbers or sensitive banking credentials on our servers — all payment data is handled through secure, encrypted channels in line with industry standards. Transaction records are retained for regulatory and audit purposes as required under Philippine law. If you have questions about a specific transaction, our support team can assist you using the reference data we hold. We will never ask you to share full payment credentials via email or chat.
When you access the tayahot platform — whether on mobile or desktop — we automatically collect certain technical data including your device type, operating system, browser version, IP address, and session activity. This data helps us optimise the platform experience for Filipino players, detect unusual login patterns, and maintain the security of your account. Usage data such as the games you play, the bets you place, and the features you interact with may also be recorded to improve our services and personalise your experience. We do not use this data to build profiles for sale to third parties. All technical data is processed in accordance with this Privacy Policy and applicable Philippine data protection laws.
If you contact the tayahot support team via chat, email, or any other channel, we retain records of those communications to help resolve your query and improve our service quality. This includes the content of your messages, the date and time of contact, and any attachments or screenshots you share with us. Communication records may also be used for training purposes and to ensure our support team is meeting the standards expected by players in the Philippines. We will not share the content of your support interactions with third parties unless required to do so by law. You may request a copy of your communication history by contacting us directly.
tayahot uses the personal information we collect solely for legitimate purposes related to operating the platform and serving our registered players in the Philippines. We do not sell, rent, or trade your personal data to any third party for commercial gain. The primary purposes for which we process your data include account registration and verification, processing deposits and withdrawals in Philippine pesos, providing customer support, detecting and preventing fraud, and complying with our legal and regulatory obligations. We may also use your data to send you important account-related notifications such as security alerts, transaction confirmations, and updates to our terms or policies. Any communications we send are directly related to your use of the platform and are not unsolicited marketing messages.
In some cases, tayahot may be required to share your personal information with third-party service providers who assist us in operating the platform — for example, payment processors, identity verification services, and IT infrastructure providers. These third parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so. Outside of these circumstances, your data remains within the tayahot platform environment. We review our data-sharing arrangements regularly to ensure they remain appropriate and compliant with Philippine data protection law.
Confirming your identity and age to meet Philippine gaming regulations.
Handling deposits and withdrawals in Philippine pesos securely.
Monitoring activity to keep your account and funds protected.
Resolving your queries quickly using your account and contact details.
Sending security alerts, transaction updates, and policy changes.
Meeting our obligations under Philippine data protection and gaming laws.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have specific rights regarding the personal information that tayahot holds about you. These rights are important, and we are committed to honouring them in a timely and transparent manner. You have the right to know what personal data we hold, to access a copy of that data, to correct any inaccuracies, and to request deletion of your data in certain circumstances. You also have the right to object to certain types of processing and to withdraw your consent where processing is based on consent. If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines.
You may request a copy of the personal data tayahot holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine law. Your request should be submitted in writing to our support team, and we may ask you to verify your identity before releasing any information. There is no charge for a standard access request. We will provide the information in a clear and understandable format.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic account details such as your contact number or address directly through your account settings. For changes to identity-related information such as your legal name or date of birth, you will need to provide supporting documentation. We will process correction requests promptly and notify you once the update has been made. Keeping your information accurate helps us serve you better and maintain account security.
You may request the deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw your consent and there is no other legal basis for processing. However, please note that we may be required to retain certain data for regulatory, legal, or audit purposes even after your account is closed. We will inform you of any data we are legally obliged to retain and the reason for doing so. Erasure requests will be assessed on a case-by-case basis in line with Philippine data protection law.
You have the right to object to the processing of your personal data in certain situations, particularly where processing is based on legitimate interests rather than your explicit consent. If you object to a specific type of processing, we will review your request and cease that processing unless we can demonstrate compelling legitimate grounds that override your interests. To exercise your right to object, please contact our support team with a clear description of the processing you are objecting to. We will acknowledge your request and provide a response within a reasonable period. Your objection will not affect the lawfulness of processing carried out before you raised it.
Quick answers to what Filipino players ask most about data privacy on tayahot.
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